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All CollectionsGetting Started with FusiformSCAN iPhone appIntroduction
Step-by-step guide for FusiformSCAN iPhone app
Step-by-step guide for FusiformSCAN iPhone app

This article will help you get started with the FusiformSCAN app.

Matthew Munoz avatar
Written by Matthew Munoz
Updated over 3 years ago

Our FusiformSCAN is an iOS-only app that is compatible with iPhone X series and later that support face ID. The app is an extension of our existing Fusiform platform enabling users of our Web Portal (clinic.fusiform.co) to also use our FusiformSCAN app to take scans. Clinicians will still need to use the Web Portal (clinic.fusiform.co) to submit orders to vendors once scans and images are taken.

Getting Started

  1. Create a Fusiform Account - Once you have a Fusiform account, you'll be able to download and log in to the FusiformSCAN app.

  2. Add a Subscription - If you do not have a subscription plan associated to your clinic, you will still be able to add patients and images from the SCAN app. You will need a plan in order to use all the features in the SCAN app.

  3. Download the FusiformSCAN app from the app store.

If you have any questions about creating your account, subscribing to a plan, or downloading the app, refer to the guide "Download the FusiformSCAN app".

Navigating the app

Our FusiformSCAN app is organized into four different tabs: Home, Patients, Images, and Scans. Each tab is sorted by date and includes a search bar so users can quickly find and select the content that they’re looking for.

  • The Home tab displays all three types of data available in the app: patients, images, and scans. Selecting any card will open the associated overview page to view, edit, or share its content.

  • The Patients tab displays only a list of patients sorted by date. Selecting a patient will open the Patient Overview page which provides users the ability to view / edit patient information and add scans / images to the patient.

  • The Images tab displays only a list of images sorted by date. Selecting an image will open the Image Overview page which provides a preview of the image along with the patient that it is associated with.

  • The Scans tab displays only a list of scans sorted by date. Selecting a scan will open the Image Overview page which provides a preview of the scan along with the patient that it is associated with.

Adding new content

Adding a patient, scan, or image is easy using the FusiformSCAN app. Users can select the blue "+" button at the bottom-right of their screen from any tab or a patient overview page in order to add content. If you have any issues adding content, refer to the following guides Taking a Scan, Taking an Image, and Adding and Editing a Patient.

Support Options

Selecting the "More" button at the top-left enables the user to access additional options from your FusiformSCAN app including:

  • Logging out from the app

  • Access any Learn Center articles for additional support

  • Manage your subscription plan if you have one associated with your account

  • Contact Fusiform support if you run into any app issues and want to speak with someone from our team

Syncing Data

All content within the FusiformSCAN has a status of either “synced” or “pending”. Each tab is also organized by two different views, “All” or “Pending”. The “All” view is the default view on each tab which displays all synced and pending data. The “Pending” view is the secondary view which displays only pending data created or edited offline.

Any patients, images, or scans added using FusiformSCAN while connected to a network will automatically be synced and can be accessed in the Web Portal (clinic.fusiform.co). Patient, images, or scans added through our Web portal will not be accessible from the FusiformSCAN app.

Patients, images, or scans can be added in the FusiformSCAN app even if the user is not connected to a network. Any content added while offline will have a status of “pending” and sit in the pending queue until the device is back online. Once a device is connected to a network, the user is able to select “Sync” and change the status of the content from “pending” to “synced”.

Ordering a Mirror

The FusiformSCAN app can be used without a mirror accessory, however a mirror can be attached to your iPhone device to make the scanning process easier.

See our guide on How to Scan using a Mirror for help purchasing a mirror and attaching the mirror to your phone during scanning.

Creating an Order

Currently the FusiformSCAN app enables users to manage patients, images, and scans, but not orders. Orders can be added, edited, and submitted through the Web Portal (clinic.fusiform.co).

  1. Log in to clinic.fusiform.co using a web browser and your Fusiform credentials.

  2. From the "Dashboard" Home Page, click 'Add Patient'. If the Patient already exists, search for the Patient and click into the Patient to be brought to the Patient Overview and skip to Step 4.

  3. Fill out the Patient Form and select "Create". This will navigate you to the the Patient Overview.

  4. Any scans added to the patient through the FusiformSCAN app will appear under "Patient Media". If you haven't added any media yet, you can select the patient from the FusiformSCAN app and add scans (see the guide Taking a Scan for any help).

  5. Select the "Add Order" button to start an order for the patient.

  6. Select the specific Product Offering based on Vendor. Select the Product so that it highlights blue, and click "Create". This will take you to the Order Overview page.

  7. Select the "Open Order Form" button to get filling out the order form.

  8. You can "Attach Media" during form completion to select any scans or images added to the patient. Media can also be attached from the Order Overview page.

  9. Once the form is completed, select the "Send to Vendor" button in order to submit the order to the vendor. The order will now have a status of "Pending".

  10. You can continue to monitor the order status at clinic.fusiform.co.

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